Deflekt.ai

Description

Deflekt.ai is an all-in-one toolkit designed to automate replies on various support channels, helping businesses deflect up to 50% of support tickets. It integrates seamlessly with existing helpdesk solutions like Zendesk and Intercom, allowing users to set up automated responses in just five minutes. The tool enables customization and localization of responses, ensuring alignment with the brand's voice. Additionally, it provides a smooth transition to human support when needed, capturing user details for follow-up. By monitoring interactions, users can continuously improve their documentation and reduce support ticket volume over time.