Customer Experience

ChatBotKit helps you create conversational AI bots with custom data and abilities that communicate naturally with users in your App, Website, Slack, Discord, WhatsApp, Telegram and more. It enables businesses to enhance customer experience and streamline operations through AI-powered solutions, offering SDKs, whitelabel solutions, and seamless integrations with popular messaging platforms.

Twig is an AI co-pilot designed specifically for customer experience teams managing complex products. It drafts responses to customer queries by referencing help articles, resolved tickets, and support channels.